Cancellation and Refund Policy

Cancellations More Than 7 Days Prior

Cancellations will be accepted if Our Organisation is formally notified in writing or by email more than seven (7) days prior to the course date. In this instance, Our Organisation may refund the cost of the course, minus a fee per head registration service fee.

Course Transferral More Than 7 Days Prior

Course dates can be transferred at without charge where Our Organisation has been formally notified more than seven (7) days prior to the course date. All subsequent transfers will attract a fee per head.

Cancellations or Transferral Between 2 and 7 Days Prior

Transfers or cancellations received within seven (7) days of the course date but more than two (2) days prior to the date of training, will incur a fee of the total course cost, plus any other costs incurred by Our Organisation

Cancellations or Transferral Less Than 2 Days Prior

Transfers or cancellations received within two (2) days of course commencement will result in a forfeit of total course cost, plus any other costs incurred by Our Organisation.